Ecobee Thermostat Keeps Turning Off – 6 Methods To Fix It

There is no question regarding the quality and effectiveness of the Ecobee Thermostat in controlling your HVAC system. This thermostat has a lot to offer, and in comparison to its rivals, it is the best on the market.

Speaking of troubles, one of the most frequent ones mentioned by Ecobee consumers is that their thermostat occasionally keeps rebooting or shutting off.

First, regardless of brand, this issue affects all types of thermostats, and I'll try my best to explain how to solve it in this post.

Read & explore this article : Ecobee Thermostat Black Screen

What Can Be Done About An Ecobee Thermostat That Keeps Turning Off?

Your Ecobee thermostat may repeatedly restart for many reasons, such as an overheating furnace, a weak power transformer, a wiring problem, or even a software bug.

Ecobee Thermostat Keeps Turning Off

You can find thorough explanations of everything as well as instructions on how to resolve each issue in the chapters that follow.

Step 1: Power Cycle a Thermostat

Restarting electronic equipment is a popular solution whenever it stops operating; it can give the device a new start and resolve many short-term problems. This troubleshooting advice is highly helpful, particularly if the device's software bug or internal malfunction is the main source of your issue.

Step 2: Avoid Overheating the Furnace

Your furnace would work harder during winter to keep your home warm, and if you live in a particularly cold climate, the effort can be more. Inadequate 

Step 3: Transformer

When you own one or even more Ecobee thermostats driven with the same 24 VAC transformer as the boiler and boiler zone valves, your Ecobee Thermostat Keeps Turning Off for various reasons. 

Step 4: Tripped the Float Switch

Your AC system can detect whether it has a clogged drain kudos to the float switch, an electronic water sensor. If a switch notices a clogged drain, it immediately turns off the system.

Due to the interruption within 24 VDC flow, this will stop the cooling but also turn off the power to your Ecobee thermostat.

Fix Your Wiring Problems as a Fifth Way

Checking your wires will be the next step because proper wiring for an Ecobee thermostat is necessary for it to function properly.

Make sure that all the wires leading to the thermostat are installed properly. Improper wiring can lead to various issues, such as electric shock, thermostat damage, and power issues.

Update the Firmware on Your Ecobee Thermostat

The Ecobee thermostat firmware should be updated as the final troubleshooting suggestion in our post. This is necessary to maintain your device's functionality and prevent problems like repeated reboots.

Your thermostat may shut down because of faults or problems in the previous firmware update, which you can fix by updating your firmware.

If you followed the advice given above correctly, there's a good probability that your Ecobee Smart Thermostat will resume functioning as before. If the issue continues, I advise contacting an HVAC expert to examine your HVAC system or taking the appliance to a specialist.

  • lay  Published by: Jorg
  • lay  Brand: Smart Devices
  • lay  Last Update: 2 months ago