How to Fix Alexa not Responding to Amazon Echo?

Both Amazon Echo as well as Alexa are Amazon’s products. Alexa plays the role of a digital assistant and Echo is the speaker. An individual needs to have both the devices in order to be able to use any one of them. When you use both the devices together, they perform efficiently and carry out the orders given by the user.

Amazon Echo and Alexa have gained a lot of prominence in the past few years because of its spectacular features. It is compatible with smart home appliances, thermostats, and other devices. Using Amazon Alexa, you can perform your daily tasks with ease.

Despite having all these outstanding attributes, the users of these devices encounter technical flaws while operating them. Alexa not responding to Amazon Echo is one of the most common problems faced by the users. Here in this article we are available with some troubleshooting techniques using which you can fix this issue.

Troubleshooting Steps for Fixing Alexa not Responding to Amazon Echo Issue:

Step 1 : First of all, check that your Amazon Echo is connected to the electrical outlet. In case it is not plugged in, then connect it to the power source.

Step 2 : Search for the available wireless networks. Connect your Amazon Echo to the internet and make sure that you are receiving good signal strength.

Step 3 : Please ensure that there is a proper connection between your Amazon Echo and Alexa device.

Step 4 : Connect Echo dot to a power source and install the Alexa app on your smartphone. In case you are an Android user, then download Alexa app from the Play Store.

Step 5 : Launch Alexa app on your smartphone and touch on MY device. All the Amazon Echo devices will open up in front of you, tap on your Amazon Echo device for connecting it to Alexa.

Step 6 : Once the connection is established, then wait for the Alexa device to welcome you.

Step 7 : In case, Alexa is inaudible to you through Amazon Echo, then try taking it to a place where there are no noises.

Step 8 : Now, try to communicate with Alexa and you will surely hear a sound.

The above-stated troubleshooting steps will surely fix your problem. In case that does not help you with your problem, then try contacting Amazon Alexa customer support team to fix your problem. The technical experts will provide you immediate assistance and help you fix your problem of how to fix Alexa not responding to Amazon Echo.