How to Fix Amazon Prime Video Error Code 7031 Video Unavailable?

Amazon Prime Video is a popular video streaming platform where you can watch various TV shows and Movies. You can watch popular shows like This Is Us, The Big Bang Theory, The Mentalist, and various other popular shows on Amazon Prime Video.

Encountering an error like 7031 on Amazon Prime Video, particularly when you're watching your favorite show or movie, can be quite disturbing. The "Video Unavailable" message associated with this error code typically indicates a disruption in streaming due to various reasons, such as network issues, server problems, or device compatibility issues. Resolving this error and getting back to enjoying your Prime Video content usually includes some simple steps.

Are you wondering how to fix Amazon Prime video error code 7031? Well then, in this guide, we’ll provide you with some possible steps to fix this error so that you can enjoy uninterrupted streaming of your favorite content.

Different Solutions to Fix Amazon Prime Video Error Code 7031 -

Amazon Prime Video Error Code 7031 Video Unavailable

Solution 1: Power Cycle Your Devices

You can easily resolve the Amazon Prime video error code by following the simple steps mentioned below.

Step 1: Power off your devices and disconnect everything from your modem and router.

Step 2: Wait for a minute and then connect your modem. Wait for your modem device to fully connect.

Step 3: You need to do the same thing with your router device.

Step 4: After that, power on your PC and then open Amazon Prime Video. Now, check if the issue is fixed or not. In case, the issue gets resolved, then great. If not, then move on to the next solution.

Solution 2: Check Your Network Connection

You may encounter this issue because of a bad internet connection. To check your internet speed, you need to perform a speed test. Check if the internet speed is enough to stream videos on Amazon Prime.

If you are using mobile data to watch the videos, then try refreshing the connection. You must check whether other devices are using the internet. You can also fix this problem by closing and then relaunching the Amazon Prime app.

Solution 3: Try Using a Different Browser

Generally, the Amazon Prime error code 7031 appears when you stream Amazon Prime videos on your Google Chrome browser. In order to fix this issue, you must try using some other internet browser. You can try using Firefox, Brave, Opera, or Microsoft Edge and see if this resolves your issue. You can also try using the VPN to fix this problem.

Solution 4: Change the Amazon Prime Domain

One always accesses Amazon Prime video on a browser by going to PrimeVideo.com. To fix this issue, you must use primevideo.ca on your browser. Check if this resolves your issue. In case it doesn't, then try using the next solution.

Solution 5: Update your Amazon Prime Video App

There is a chance that you are encountering Amazon Prime Video error code 7031 video unavailable because your Amazon prime is not updated. Therefore, you must install the updates to fix this error.

So, the above-mentioned are the 5 different solutions that you can apply to fix this error. Usually, the issue gets fixed by changing the browser. In case that doesn't work, then try other solutions.