Arlo cameras have a number of amazing features, which makes it the best security camera. This smart device is supported by Arlo app using which you can know what is going on in your house at any point of time and at any place. Numerous reasons are responsible for why Arlo cameras are considered better than every other security camera in the market.
It is important for one to have an arlo base station to use Arlo security camera optimally. The base station connects Arlo camera to the wireless network. Additionally, the base station gives long lasting battery to the camera and provides it long-range connectivity.
Nevertheless, there are times when a user experiences the problem of Arlo base station going offline. When this happens, Arlo camera stops functioning properly. To fix Arlo base station offline issue, all you need to do is to bring it online.
Before you proceed with troubleshooting steps to fix this problem, it is important for you to know why this problem is occuring.
1) Router’s Firmware Problem: Sometimes the offline problem arises because the firmware of the router is not updated. In case, it is not updated, then update it and then try connecting to your Arlo camera again.
2) Wrong Configuration of the Base Station : It is important for you to configure your Arlo base station in the right way. Maybe the reason why you are facing Arlo base station offline issue is because you missed one of the steps in the configuration process.
3) Bad Internet Connection: Poor signal strength can also be the reason why your Arlo base station can’t connect to the internet. Therefore, to fix this problem you must contact your internet service provider.
Stated below are the troubleshooting steps that you should use to resolve Arlo base station offline issue.
1) Restart Your Base Station: Disconnect the power adapter from the electrical outlet and then connect it again. Wait for some time and allow the base station to get connected to the internet. If the LED light turns solid green, then that means the internet connection has been established.
2) Check Ports 80 and 443: Please ensure that your router’s port 443 and port 80 are open.
3) Power Cycle Your Base Station: Disconnect the adapter from the power source and then reconnect it. After that, wait for some time and see the color of power LED and internet. If both the lights are solid green that means base station is connected to the internet.
4) Reset Arlo Base Station: In case none of the above-mentioned techniques work out for you, then reset Arlo base station and restore it to its default settings.
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