How to Fix Eufy Camera Offline?

The majority of Eufy Camera Offline models are battery-operated security cameras, which is something that most people overlook. While using a camera that runs on batteries, you may need to charge it frequently—at the very least, once each week.

The main selling point of Eufy cameras is their ridiculous battery life, which ranges from 180 days to up to 3 years for battery-operated models.

If your Eufy camera's battery is running low, recharge it by connecting a 5V/2A power adapter to its micro USB connection. The camera also charges up quickly, reaching 80% in just under an hour.

With the Eufy Camera, Verify the Eufy HomeBase Connectivity

Eufy cameras are connected to the Eufy Security app on your compatible smartphone or tablet via the Eufy HomeBase, which serves as a base station.

The entire communication channel may need help with the Eufy HomeBase. Check to see if your internet connection is accessible to the Eufy HomeBase. To do this, look at the status LEDs on the device. The Eufy HomeBase is linked to the internet if the lights are green. The connection continues to not go through correctly if they are red.

Having your Eufy HomeBase connected to the same internet connection as the compatible mobile device is also crucial.

Assess the Internet Router

When it comes to the connection between your phone and the Eufy camera, the internet router is a part that is frequently disregarded.

It is easy to make mistakes with your internet router while using it, only to realize them later. A firewall that, for some cause, prevents your Eufy cameras from accessing the internet could be the cause of the camera being displayed offline. In that case, go to your firewall settings and turn off the firewall that protects your Eufy camera.

Also, newer routers have a function that automatically switches the WiFi channel for a faster internet connection. Nevertheless, this news could be better for Eufy cameras because they can only function properly when linked to the 2.4GHz WiFi channel.

Ensure the Eufy camera and Eufy HomeBase are configured on the 2.4GHz channel if your WiFi router supports different bands, including multiple-channel WiFi signals.

Pair your Eufy camera and Eufy HomeBase with the 2.4GHz WiFi if your router offers distinct WiFi signals with each channel.

Update Eufy App

Your Eufy cameras function best if they are updated to the most recent versions of the Eufy Security app, which serves as the primary interface through which you connect with them.

The Eufy Security app does typically receive automatic updates. Yet the application store on your compatible smartphone will ultimately determine that status.
Understandably, most users block automatic updates, given the current landscape of applications that receive frequent updates and large package sizes.
However, constantly using the most recent firmware when using a security camera control hub, like the Eufy Security app, is important.
The steps listed following can be used to determine if the Eufy Security app on your compatible tablet or smartphone is running the most recent version:
On your compatible iOS or Android-powered mobile device, launch the app store.
Look up Eufy Security in the search box above.
To access the Eufy Security app's page in the app store, click the most relevant result.

If an update option is available, select it to begin the procedure. You're presumably using the most recent version if there isn't one.

It is advised to get in touch with Eufy support if the aforementioned measures don't work well for you. In the event of a manufacturing flaw, Eufy support can assist in getting your Eufy camera device replaced.