How to Fix When Alexa Not Connecting to WiFi?

Amazon’s line of voice-controlled products like Echo has made our life a lot easier but one cannot make use of the voice assistant if one is not able to connect to the internet. Therefore, it is essential to establish a network connection to make use of Alexa-enabled devices.

There can be several reasons contributing to why your Amazon voice assistant is not connecting to the wireless network.

Listed Out Below are a Few Troubleshooting Methods that You can Perform to Bring Alexa Online.

Alexa Not Connecting to WiFi

1) Reboot Your Alexa Compatible Device

Sometimes the connectivity issue gets resolved just by restarting your Alexa device. All you have to do is to power off your Alexa compatible device and then power it back on. After that, try connecting your device to the wireless network. In case that does not work, then try out the next method.

2) Restart Your Router and Modem

This troubleshooting solution always works when there are connectivity issues. Rather than presuming that there is a fault in your Alexa compatible device, one must try restarting the modem and router device and see if it helps you connect to the internet.

Restart both the router and the modem manually and then wait for at least 5 minutes. After that, try to connect them to Wi-Fi once again. Go through the router or modem manual in case you are having any issues with restarting both the devices.

3) Check That the Passphrase You Entered is Correct

Entering incorrect wireless password can also be the reason why one is not able to connect to the wireless network. The error message displayed on the screen does not specifically state the authentication problem, which is why one sometimes get confused and is not able to understand the cause that is leading to Alexa Not Connecting to WiFi issue.

The best way to determine whether the authentication problem is the cause behind the connectivity problem or not is to connect some other device to the same wireless network using the same password you entered earlier. If after entering the password, your device does not get connected to the network, then that means the password you have entered is incorrect.

Alexa Not Connecting to WiFi

4) Keep Your Alexa Compatible Device Near the Access Point

Weak signal strength can also be one of the reasons why you are not able to connect to the internet. We generally make the mistake of keeping our device far from the router, which is why we experience connectivity problems. Therefore, try keeping your Alexa compatible product within the range of your wireless router. The closer the device is, the better would be the signal.

5) Remove the Obstructions that can Cause Signal Interference

Signal interruptions can also be a contributing factor to the connectivity problems you are encountering. Hence, it is important for you to make certain that there are no blockages in the way that can cause signal interference.

Electronic devices like a microwave, wireless devices and baby monitor can cause interruptions in the signal. Plus, physical barriers like reinforced doors and thin walls can cause the problem of Alexa Not Connecting to WiFi. So, in order to have a stable connection, it is advisable not to keep any electronic devices in the middle, which can obstruct the signal.

6) Factory Reset Your Alexa-Enabled Device

If none of the above-mentioned techniques work, then the only way through which you can fix connectivity issues is to factory reset your Alexa compatible device.

So, these are the 6 troubleshooting techniques that you can apply to fix the problem of Alexa Not Connecting to WiFi. In case all the six fail to yield any positive results, then try contacting the Amazon customer support team and seek solutions for your connectivity issues.