How to Fix Schlage Connect Keypad Not Working Issues?

Are you bothered with Schlage connect keypad not working issue? If yes, then you must continue reading as this post holds necessary information that can help you troubleshoot the problem. Below, we have mentioned the troubleshooting solutions that you need to apply to fix the Schlage Connect keypad not working problem.

1) Replace the Batteries of the Schlage Connect Keypad

Low battery issues can lead to Schlage Connect keypad malfunction issues. In case your keypad stops working suddenly, then you must get the batteries replaced in your lock. Check if replacing the batteries helps you resolve the problem.

Please make sure that you get suitable batteries. You must not use lithium or rechargeable batteries. You should only use HQ alkaline batteries and not mix old and new batteries with one another. In case the issue doesn't get resolved even after applying the solution, then you must apply the next solution.

Schlage Connect Keypad Not Working Issues

2) Turn Off the Vacation Mode

If you find that your Schlage Connect keypad is not working and you are not able to unlock the door using a user code, then that means the vacation code is in effect. For a while, the vacation mod will become inactive temporarily and then it will get disabled.

This is the reason why you are not able to unlock the door or program a function using a keypad. If you wish to disable the vacation mode, then you need to check if it resolves the Schlage Connect Keypad Not Working issue.

To turn off the vacation mode, you are just required to enter the present programming code through the keypad. After that, the lock will blink twice in green color. Then, you are going to hear two beeps, which state that the operation is successful. Then, you are required to enter the user code in order to unlock the lock.

3) Reset the Schlage Connect Lock

In case the Schlage Connect Keypad Not Working problem is still persisting even after applying the troubleshooting solutions mentioned above, then that means there is some or other kind of glitch in your lock. After that, you need to restore the factory default settings on your safety.

Schlage Connect Keypad Not Working Issues

Once you are done performing a reset on your Schlage Connect, it helps you clear the bugs that may cause malfunction such as what you are experiencing presently.

Below are the steps that you need to follow in order to reset your lock.

Step 1: Search for the default programming code given at the back of your alarm assembly.

Step 2: Take off the battery cover and then remove the batteries. Then, you are required to press and hold the Schlage button.

Step 3: Connect the batteries once again while you are holding the Schlage button outside. After that, you need to release the Schlage button.

Step 4: Please make sure that the lock is reset by pressing the Schlage button outside and then entering the default user codes.

Step 5: The lock is going to perform a setup routine once the reset is performed successfully. Wait for a while and then the bolt will stop moving.

Step 6: After that, you are required to reinsert the batteries while you are holding the Schlage button outside. Then, you need to release the outside Schlage button.