How to Fix Streaming Error on Ring Doorbell?

When attempting to live broadcast or video a recording from the mobile application, streaming errors on Ring IoT devices happen. The problem is almost universally reported across all Ring-compatible phones and ISPs.

This error typically denotes problems with the application's internal parts or the linked network. The following kind of streaming error message is typically displayed:

Almost all of the causes of the Streaming Error on Ring Doorbell are impossible to identify, although the following can be quickly identified as the main culprits:

ISP Restrictions: The current streaming fault could be caused by the ISP restricting web traffic between the Ring device and the user device.

Corrupt firmware of the router or Ring Device: Depending on which is damaged, the incompatibility of the router's or Ring device's firmware may result in a Ring streaming problem.

Outdated Ring App: The user's phone's outdated Ring app may prevent the stream from the Ring device from running and result in the current problem if it is incompatible with the Ring device.

Install the Most Recent Build of the Ring App

If the Ring app is outdated, it may make the Ring device and phone incompatible, which prevents the phone from parsing the video stream from the Ring device, leading to the streaming error on Ring.

The streaming error might be fixed by updating the Ring app to the most recent release. We'll use the process for updating the Android version of the Ring app as an example. Before continuing, make sure the Ring servers are up and running.

Step 1: In the Google Play Store, type in Ring.

Step 2: Once you have selected Ring -Always Home by Ring.com, click Update if an app update is available.

Step 3: Restart the phone after the update has been applied, then open the Ring app to see if the streaming error has been fixed.

Step 4: Disable the Ring App's People Only Mode

Step 5: The Ring app may occasionally fail to live stream in this mode (if it "thinks" no people are in the scene) with the streaming error. In the People Only Mode, the Ring device is programmed to transmit only motion notifications and record when people are detected in the scene. In this case, removing the Ring app's People Only Mode may resolve the Ring problem.

Step 6: Open the Ring app, select Devices, and press the affected device.

Step 7: Open Smart Alerts or Motion Settings, depending on whether your Ring device is battery-operated or tethered.

Step 8: Then turn off People Only Mode by flipping a switch and verify that Ring's streaming fault has been resolved.

Clear the Ring App's Cache and Data

If the Ring app's cache or data is incorrect, a user may experience a streaming error since the app won't be able to access the necessary device modules to parse the camera feed. In this situation, wiping the Ring app's cache and data may resolve the issue.

Open the Settings menu on your Android device and choose Applications or Apps.
Next, tap Force Stop after pressing the Ring.
Then confirm that the Ring will be forcibly stopped before opening storage.
Press the Clear Storage or Clear Data button after you have tapped the Clear Cache button.
Next, validate wiping the Ring app's storage and launch it to see if the streaming error has been resolved.

Reset the Ring Device and Re-Add it to the Ring App

If the device's firmware is defective and the streaming modules cannot access the resources necessary for their operation, the Ring app may display the streaming error. In this situation, resetting and adding the Ring device to the Ring app again can resolve the problem.

We'll review how to reset a Ring Video Doorbell 2 for clarity. The directions to reset and re-add a Ring device will vary depending on the model and version of the Ring device.

Locate the reset button (the black button) of the Ring bell by removing the bottom screw with a screwdriver.
Press the black button on the bell for the next 10 seconds.
After several minutes of the bell's light flashing, the Ring bell's reset process will then be finished.
Launch the Ring app after that, then go to Devices.
Go to Device Settings > General Settings after selecting the Ring doorbell.
Now click the Remove Device button, and then confirm that you want to get rid of the Ring doorbell.
After restarting the phone, push the doorbell's black setup button to bring it into setup mode.
Re-add the Ring device to the Ring app on your phone, and if it offers to upgrade its software, let it.
The streaming fault should then be fixed in the Ring app.

If it doesn't work, try reverting the phone's operating system (OS) to a previous release (if the streaming error started occurring after an OS update and the rollback of the phone's OS is possible). Users can contact Ring support to fix the streaming fault if that is not an option.