How to Fix Eufy Camera Not Recording?

Eufy is a brand that provides high-quality security cameras that are easy to install and use. However, users have reported issues where the Eufy camera is not recording footage. This can be a major issue as it defeats the purpose of having a security camera. In this article, we will discuss some solutions to fix the Eufy camera not recording issue.

Check for Power and Connectivity

Before proceeding with any troubleshooting steps, make sure that the Eufy camera has power and is connected to the internet. If there is no power or connectivity, the camera cannot record footage.

To check for power, make sure that the camera is properly plugged in or that the batteries are charged. To check for connectivity, make sure that the camera is connected to your home Wi-Fi network.

Restart the Camera

Restarting the Eufy camera can help resolve any issues that might be causing it to not record footage. To restart the camera, follow these steps:

Step 1: Unplug the camera from its power source.

Step 2: Wait for 10 seconds.

Step 3: Plug the camera back in.

Step 4: After restarting the camera, wait for a few minutes to see if it starts recording footage.

Check the Storage

If the Eufy camera is not recording footage, it could be due to a storage issue. Make sure that the camera has enough storage space to record new footage. If the camera's storage is full, it will not be able to record new footage.

To check the storage space of your Eufy camera, follow these steps:

Step 1: Open the Eufy Security app.

Step 2: Select the camera that is not recording.

Step 3: Click on the settings icon.

Step 4: Select "Storage".

Step 5: If the storage space is full, delete some old footage to free up space.

Check the Settings

If the Eufy camera is not recording footage, it could be due to a configuration issue. Make sure that the camera's settings are configured properly.

To check the settings of your Eufy camera, follow these steps:

Step 1: Open the Eufy Security app.

Step 2: Select the camera that is not recording.

Step 3: Click on the settings icon.

Step 4: Select "Camera Settings".

Step 5: Make sure that the "Record on Motion" option is enabled. This will ensure that the camera starts recording footage when it detects motion.

Check for Firmware Updates

If the Eufy camera is not recording footage, it could be due to outdated firmware. Make sure that your Eufy camera's firmware is up to date.

To check for firmware updates, follow these steps:

Step 1: Open the Eufy Security app.

Step 2: Select the camera that is not recording.

Step 3: Click on the settings icon.

Step 4: Select "Device Info".

Step 5: If a firmware update is available, click on "Update Firmware".

Conclusion

In conclusion, the Eufy camera not recording issue can be frustrating, but there are several solutions to fix it. Make sure that the camera has power and connectivity, restart the camera, check the storage, and check the settings.